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A clear answer.
A more confident next step.

Practical guidance for planning a project, preparing source material and understanding review and delivery. Start with your question.

18 answers to help you move forward

Getting startedWhat should I include in a first project brief?

Describe the intended use, source material, languages or locales, approximate volume and the output you need. Include the decision the work will support, known constraints and a representative example you are authorized to share. If the quality requirements are not yet settled, say so; a pilot can help resolve them.

Build a clearer brief
Getting startedWhat if I do not know which workflow I need?

Start with the problem rather than a service name. Explain whether you need to create new material, improve existing files, label data, compare outputs or investigate model failures. Describe who will use the result. This makes it easier to separate the required work from optional review or formatting.

Getting startedHow should I choose material for a pilot?

Use a small, representative mix of expected conditions and difficult cases. Include the formats, locales and edge cases that are likely to affect effort or quality. Agree in advance which decision the pilot will support and how its output will be reviewed. A pilot made only from easy examples is a weak basis for planning production.

Getting startedHow are timeline and cost confirmed?

They depend on the scope, usable volume, source quality, language or domain requirements, review depth and delivery needs. Ask for a written scope and quote for your engagement. Do not assume a general example or a timeline from another project applies to your material.

Files & deliveryWhich source-file details matter before work starts?

Provide the file type, approximate size and duration or item count where relevant. Mention multiple audio tracks, scanned pages, embedded text, password protection or nonstandard encodings. Confirm supported formats and transfer arrangements for the specific workflow before sending the full batch.

Files & deliveryHow can I prepare audio for review?

Preserve the original recording and avoid repeated lossy conversion. Keep useful channels and context, identify the language if known and supply an authorized glossary for specialist terminology. If you create an edited copy, record the changes so timestamps and source references remain understandable.

Files & deliveryCan I request timestamps and speaker labels?

Include them in the specification. Define the timestamp unit, segment boundaries and speaker-label convention, and explain whether overlap must be represented. Speaker labels identify turns within a recording; they should not be treated as verified real-world identities unless a separate authorized process establishes that.

Files & deliveryHow do I avoid export or integration problems?

Agree a sample output early. Specify required fields, file format, encoding, identifier rules and how missing values should appear. Test the sample in the receiving tool or pipeline before scaling. Include correction and versioning rules so later updates do not break existing references.

Files & deliveryWhat should accompany the final files?

Depending on the project, request a source manifest, schema, coverage summary, validation notes and known limitations. For reviewed work, define whether correction reasons and review states are part of the delivery. The agreed scope should say which of these records will be provided.

Quality & reviewWhen is human review useful?

Human review is useful when context, specialist terminology, ambiguity or the consequence of an error matters. Define what the reviewer should verify and which reference material is available. Human involvement alone is not a quality guarantee; the instructions, reviewer fit and acceptance process still matter.

Read the quality playbook
Quality & reviewWhat is adjudication?

Adjudication is a structured way to resolve a disagreement or consequential uncertain case. An appropriate reviewer examines the source, the competing judgments and the rubric, then records a decision and its rationale. Useful resolutions feed back into the guidance so the same ambiguity is handled consistently.

Quality & reviewHow should unclear or missing information be handled?

Agree a visible convention for uncertainty, missing content and out-of-scope items. Reviewers should not invent a word, identity or label just to make an output look complete. Define which issues can be marked and delivered and which must be resolved before acceptance.

Quality & reviewCan one accuracy score describe the whole project?

Usually it needs context. State the method, denominator, test composition and exclusions, and separate relevant error types or coverage slices. A single score can hide a recurring problem in a particular locale, domain or condition. Compare results only when the evaluation setup is sufficiently consistent.

Quality & reviewWhat happens if I find a correction after delivery?

Use the correction process agreed for the engagement. Provide the source ID, delivered version, affected segment or field and supporting evidence. Define whether the response is a corrected item, a replacement batch or a documented exception. Confirm correction windows and responsibilities in the project terms.

Data & privacyShould I send sensitive source files in an initial email?

No. Start with a description of the data and its handling requirements. Use a non-sensitive example where practical, and confirm an appropriate transfer method and applicable terms before sharing production material. Do not include credentials or unnecessary personal information in a project inquiry.

Read the data-handling guide
Data & privacyWhat should I confirm about retention and permitted use?

Ask how source files, intermediate outputs, review notes and final deliveries are handled, retained and removed. Confirm permitted uses, any restrictions on secondary use, relevant parties and processing locations in the engagement documentation. Do not infer these details from a generic workflow description.

Data & privacyDoes a dataset listing establish permission for my use case?

A listing is a starting point for evaluation, not a substitute for the applicable license and source documentation. Confirm the permitted uses, restrictions, provenance and required handling for the actual dataset. Check that the current version and its coverage fit your intended task.

Data & privacyAre the workflow studies real customer case studies?

The studies currently in this Resources section are explicitly illustrative. They explain proposed scopes, decisions and deliverables; they do not identify customers, claim completed engagements or report measured performance gains.

Explore the workflow studies

Put the guidance to work

Your next project starts
with a clearer question.

Share the outcome you need and the constraints that matter. Keep sensitive source files out of your initial inquiry.